Can I still contact my adviser and visit my branch?

<p class="MsoNormal"><span lang="EN-GB" xml:lang="EN-GB">Yes. After December 1st, you will still be able to contact your adviser and your branch using the same telephone number and address as usual.

Do I get a new payment card and account number?

No. Your account numbers will not change, and you can still use your cards and withdraw money from ATMs. Your access to Online and Mobile Banking will also remain the same.

Will there be changes to my loans and the agreements I have today?

No. Jyske Bank will take over all rights and obligations in connection with your agreements effective from December 1st 2022. Your agreements will otherwise remain unchanged, and you do not have to do anything.

What happens to the money I have in my accounts or have invested?

Your money is safe in Jyske Bank. Your funds, like those of other customers of Danish banks, will be covered by the Danish depositor and investor guarantee scheme, rather than primarily the Swedish equivalent. Click here to learn more: Deposit Guarantee Fund (Danish) >

Why can I still see the Handelsbanken name?

The transition from Handelsbanken to Jyske Bank will happen gradually. The products and digital platforms you know will continue throughout most of 2023, and for a period of time, you may see both the Handelsbanken and the Jyske Bank name in communications with us.

Jyske Bank owns Handelsbanken Denmark

How does this affect you as a customer

Jyske Bank and Svenska Handelsbanken have now closed the agreement on Jyske Bank’s acquisition of Handelsbanken’s business activities in Denmark. Consequently, Handelsbanken Danmark is Jyske Bank as of December 1st 2022.

”I have been looking forward to this day and to welcoming Handelsbanken Denmark’s employees and clients to Jyske Bank”, says Anders Dam, Managing Director and CEO of Jyske Bank. “It is our objective to turn two good banks into an even better united bank through continued focus on personal advice, strong products, and digital solutions.”

How does this affect me as a customer

As of December 1st you are a customer in Jyske Bank. This happens automatically, and you do not have to do anything. We will naturally ensure that you as a customer experience the transition smooth and uncomplicated. Please feel free to contact your adviser with any questions you may have.

It takes time to merge two banks, and we anticipate that everything will be in place at the end of 2023 at the latest. You will, of course, be notified when there is news available.

Welcome to Jyske Bank (in Danish)

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The small print

As of December 1st 2022, Jyske Bank has taken over all activities of the former Handelsbanken Denmark. If, after December 1st, you enter into an verbal or written agreement with the former Handelsbanken Denmark, it is therefore rightly Jyske Bank with whom you conclude the agreement. Consequently, you have rights and obligations vis-a-vis Jyske Bank. This will apply although the former Handelsbanken’s name, Business Reg. No. (CVR-nr.) and/or logo appear on documents, platforms etc.

Questions & Answers

Read the answers to some of the most common questions below, and contact your adviser with any additional questions you may have.

You are a customer of Jyske Bank from December 1st 2022. The transfer will happen automatically, and you do not have to do anything. We will naturally take steps to ensure that you as a customer experience the transition as smooth and uncomplicated.
<p class="MsoNormal"><span lang="EN-GB" xml:lang="EN-GB">Yes. After December 1st, you will still be able to contact your adviser and your branch using the same telephone number and address as usual.
No. Your account numbers will not change, and you can still use your cards and withdraw money from ATMs. Your access to Online and Mobile Banking will also remain the same.
No. Jyske Bank will take over all rights and obligations in connection with your agreements effective from December 1st 2022. Your agreements will otherwise remain unchanged, and you do not have to do anything.
Your money is safe in Jyske Bank. Your funds, like those of other customers of Danish banks, will be covered by the Danish depositor and investor guarantee scheme, rather than primarily the Swedish equivalent. Click here to learn more: Deposit Guarantee Fund (Danish) > Åbner i nyt vindue
The transition from Handelsbanken to Jyske Bank will happen gradually. The products and digital platforms you know will continue throughout most of 2023, and for a period of time, you may see both the Handelsbanken and the Jyske Bank name in communications with us.

Find din filial

Jyske Bank owns Handelsbanken Denmark

The small print

Questions & Answers

Vi bliver til Jyske Bank

Handelsbanken Direkte

Teknisk support

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